Cancellation and Returns
How do I return an item purchased on DOMARP™Shopping?
You can conveniently seek a replacement or refund if you’ve received an item in a Damaged, Defective or Not as Described state without ever having to call Customer Service. It’s simple, log in and create a return request online. Place an online return request for a replacement/refund:
Note: Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
- Returns and all replacements/pickups are done free of cost.
- Number of days within which return can be initiated varies for each seller. You must create a return request within the specified period.
- We support Replacement across categories/sellers in case of damaged item.
- For details on Seller specific return policy, please check respective Seller page
- In case of Refund, the entire amount paid by you including shipping and gift-wrapping charges are transferred to your account
- While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
- Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount for the same.
Returns are subject to the Sellers return policy. IT & Communication AND Secyrity products could be getting warranty against manufacturing defects.